Privacy Policy
The Knotty Pillow
Effective Date: March 9, 2025
At The Knotty Pillow, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website or make a purchase.
1. Information We Collect
We collect the following types of personal information:
Personal Identifiable Information: Your name, email, address, phone number, and shipping address when you place an order.
Payment Information: Your credit card or payment method details, processed securely through third-party payment providers.
Order Information: Information regarding the products you purchase and related transaction details.
2. How We Use Your Information
We use your personal information for the following purposes:
To process and fulfill your orders.
To communicate with you about your orders and provide updates.
To improve our website and offer a personalized shopping experience.
To send you marketing communications (with your consent), including promotions, new products, and store updates.
3. How We Protect Your Information
We implement a variety of security measures to maintain the safety of your personal information. Your information is transmitted through Secure Socket Layer (SSL) encryption technology and stored securely with restricted access.
4. Sharing Your Information
We do not sell, trade, or rent your personal information to others. However, we may share your information with trusted third parties who assist us in operating our website and conducting our business, such as payment processors, shipping carriers, and suppliers. These parties are required to maintain the confidentiality of your information and use it only for the purposes we specify.
5. Cookies and Tracking Technologies
Our website may use cookies and other tracking technologies to enhance user experience. Cookies are small files that store information about your preferences and improve the functionality of our website. You can adjust your browser settings to refuse cookies if you prefer.
6. Your Data Protection Rights
Depending on your location, you may have the following rights regarding your personal information:
The right to access and request a copy of your personal data.
The right to request correction of any inaccurate data we hold about you.
The right to request deletion of your personal data (subject to certain conditions).
The right to withdraw consent for marketing communications.
To exercise any of these rights, please contact us at:
Email: support@theknottypillow.com
7. Changes to This Privacy Policy
We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page, and the effective date will be updated accordingly. We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.
8. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
Email: support@theknottypillow.com
Mailing Address: (updating soon)